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Urbancy

B2B Software

B2B SaaS Platform

Key Outcomes

87%

Events Reduced

-60%

Time to Insight

100%

Team Adoption

The Challenge

Mixpanel had 600+ events with no naming convention. Product and growth teams couldn't agree on basic funnel metrics, and retention analysis was impossible to trust.

Our Approach

Ran a full event taxonomy audit, rebuilt the tracking plan with 80 canonical events, re-implemented via the Segment SDK with schema enforcement and automated validation.

The Outcome

Reduced event count by 87%, established a single source of truth for activation and retention metrics, trained the product team on self-serve analysis within Mixpanel.

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Every engagement starts with a clear brief and ends with results you can measure.